Shipping policy

Shipping Policy

Welcome to Waha Mart. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

United Arab Emirates: 2–5 business days
International Orders: 7–15 business days (depending on the destination)

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

If free shipping promotions are available, they will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available), allowing you to monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Waha Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time or appears to be lost in transit, please contact us at businessmkashif@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged package and item so we can assist you promptly.