Refund policy

Return & Refund Policy

At Waha Mart, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

  • Be unused, unworn, and in its original condition.

  • Include all original tags and packaging.

  • Be accompanied by the receipt or proof of purchase.

To request a return, please email us at businessmkashif@gmail.com with your order number and the reason for your return.

If your return is approved, we will provide return instructions, including the return shipping address:

Return Address:
[Your Return Address]

Please do not send items back without contacting us first, as unauthorized returns cannot be accepted.

If you have any questions about returns, feel free to contact us at businessmkashif@gmail.com.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or you received the wrong product, contact us immediately at businessmkashif@gmail.com. We will review the issue and work quickly to resolve the issue.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care and beauty products

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

  • Sale or clearance items

If you're unsure whether your item is eligible for a return, please contact us before submitting a return request.

Exchanges

If you'd like a different item, size, or color, the fastest option is to return your original item (once approved) and place a new order.

European Union Customers

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

Items must be returned in their original, unused condition with all tags, packaging, and proof of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or payment provider may take additional time to complete the refund.

If you have not received your refund within 15 business days after approval, please contact us at businessmkashif@gmail.com, and we'll be happy to assist you.